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CIO Grey Nester on fostering a tradition of success

Or it could imply saying, ‘Hey, I do know we have now a private relationship, however I’m your chief, and we have now to achieve success right here, and I would like you to know how this motion impacts your success within Brown & Brown. I don’t need to let you know how one can act, however I can let you know that what you’re doing limits your means to realize your objectives and targets.’ However for those who don’t spend sufficient time on the individuals aspect of issues and attending to know your crew, then you definately don’t know their objectives and targets, so how are you going to assist them attain them? 

That’s what braveness is about for me. However it comes again to one thing quite simple: I’ve already gained the sport. I’ve a spouse who loves me. I’ve a son who loves me. I couldn’t be extra pleased with them. I’ve received two superb bulldogs that love me to dying. I can get a kiss any night time of the week, even when I’ve executed one thing improper or made a improper determination. Finally, this doesn’t matter. It’s very, crucial, nevertheless it doesn’t outline me.

I wished to speak about a few your go-to management expressions. You’ve stated ‘progress over perfection’ is the foundational cornerstone of your success. Why?

I say that as a result of I’ve had the chance to satisfy so many individuals from a community perspective, and lots of people are probably extra gifted than me, extra gifted than me, and extra clever than me, however they’re afraid to do the subsequent factor. 

I’ve received a enterprise companion right here who says, ‘If I can simply do three yards each day, I get a primary down each time I’m on the sector.’ Lots of people take into consideration the Hail Mary, however they don’t take into consideration, ‘I’ve received to get a variety of first downs to be any good.’

Progress over perfection is one thing that has actually outlined how we ship work. Again earlier than Agile was cool, we have been out type of going three yards at a time, simply guaranteeing that we received one thing executed each single day as a substitute of spending time in a type of evaluation paralysis and by no means reaching something. In order that’s how I take into consideration progress over perfection. And I believe during the last 4 years, Brown & Brown has been an awesome instance of that.

You additionally prefer to say, ‘None of us received right here and not using a community and with out getting knocked down.’ Speak about that expression and the way it helps construct resilience.

Once I take into consideration my community and the individuals who assist me each day, it’s additionally about the truth that I haven’t discovered something from being profitable; I’ve solely discovered via my failure. It was nice to listen to from Jeff [Drye] and Will [Shupe] on the podcast, and there are 100 extra individuals I may have considered and introduced ahead. What’s impactful to me is the truth that these individuals invested in me and that, via their funding, I’m a greater particular person. 

I even have discovered, even via mentoring within the Tech LX program, that as I put money into individuals, I can’t ‘out-give’ myself. I study extra from the individuals I give to at the moment than they’ve ever discovered from me.

However when Jeff talks in regards to the means to anticipate and see round corners, all of that comes from the scars that I’ve. It’s really easy to get knocked down two or thrice and go, ‘I don’t like getting knocked down.’ However you solely study from getting knocked down. So, the earlier you get again up, the earlier you have interaction, the earlier you’re in a position to re-engage and be tremendous clear with your self — that self-awareness — determines whether or not you make it or not on this world. Studying via your failures and being keen to say what you might do in a different way, even when it wasn’t your failure, that’s what is going to lead you to a better stage of success. As a result of you may solely management the way you settle for one thing that occurs; you may’t management the factor that occurs. 

For extra from Grey Nester and the way his intentional method to management is setting him and his groups aside, tune in to the Tech Whisperers podcast.

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